Warranty 2019-02-06T18:02:40+00:00

Product & Workmanship Warranties

Product & Workmanship Warranties

Maintenance Free Window Company offers only the highest quality windows and doors from some of the finest window manufacturer’s in North America. All of the products we offer are complemented by a comprehensive, no-hassle, lifetime transferable warranty. If you think you are experiencing a product or workmanship issue, please call our office at 770-535-7474 or email us at info@maintenancefree.com and let us know what’s going on. Maintenance Free Window company will work directly with the manufacturer on the customers behalf to secure the needed product and schedule the service call thereafter. From start to finish, we will handle it all. We may ask you to email us a picture of the issue you are having. This will help us to serve you well and determine the best next step. We’re here to help make the process simple for you!

Product Warranty Summary

All vinyl windows and patio door products sold and installed by Maintenance Free Window Company are warranted to the original purchaser/property owner to be free from defects in materials for as long as the owner resides in the home in which the windows are installed. This includes the frame, the sash and all working parts (balances, locks, and vent latches).

The sealed insulated glass unit is warranted against seal failure. Seal failure is defined by moisture or “fog” between the insulated panes. Owner will be provided with a replacement insulated glass unit at no charge. Condensation on the outside glass of any window or patio door is an indication of excessive moisture in the home, and does not indicate a defective window or door, or improper installation. Acts of God (storms, hail, wind, floods, etc.), fire, and acts of war, terrorism or vandalism are not covered. Altered products and normal wear and tear items are also not covered.

Workmanship Warranty Summary

Maintenance Free Window Company warrants that its installation workmanship will be free from defects and will be accomplished according to manufacturer’s installation instructions. In the event of a workmanship warranty claim, Maintenance Free Window Company will furnish labor to repair any defective product or installation workmanship at no cost (see original warranty certificate for complete details). The Maintenance Free Window Company warranty is the strongest warranty of its kind. Give us a call. Our service department stands ready to help!