SERVICE REQUEST

We’re here to address your needs.

Service Request Form for Homeowners

In order for Maintenance Free Window Company to address your service needs, there are three simple steps you need to follow:

1. Before you do anything, please locate your warranty certificate so it can be emailed to us along with steps 2 & 3 below. It will expedite the process and help us serve you quickly and well.
2. Complete the form fields below.
3. Try to include a few pictures of the issue(s) you’re having so we can best understand what’s going on and get you taken care of correctly, the first time. Some warranty claims don’t require pictures. If you think a picture will help, please send it. We may have to request a picture or two as the claim gets processed. Please email your warranty certificate at the same time.

There are two ways to send us pictures based on what’s most convenient for you.

1. Email us at –  info@maintenancefree.com
2. Attach some pictures into dropbox below before the “Submit” button.

Once the above process is completed, a service ticket will be created in our computer system, your order paperwork will get pulled, your claim will get routed to the appropriate department and you will hear from us within 24 to 48 business hours.

Service Request
Maximum upload size: 516MB